What we collect
- Account details: name, email address, and login credentials.
- Content: product profiles and articles you submit.
- Usage data: basic analytics, logs, and diagnostics to keep the platform reliable.
- Billing data: subscription and invoice-related identifiers handled by our payment provider (we do not store credit card details).
Why we collect it
- To create and manage user accounts.
- To publish and moderate product updates.
- To secure and maintain the platform.
- To process subscriptions, payments, and invoices.
- To comply with legal and tax obligations.
Legal basis
We process personal data based on: performance of a contract (providing the ShipLog service), legal obligations (billing and accounting), legitimate interests such as security, fraud prevention, and service improvement, and consent where required (for example, marketing communications).
Sharing and processors
We do not sell personal data. We share data only with trusted service providers acting as data processors, such as hosting and infrastructure providers, payment processors (e.g. Stripe), and email or analytics services. These providers may only process data to deliver their services and are bound by data protection agreements.
International transfers
Some service providers may process data outside the European Union. When this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.
Data retention
We keep personal data only for as long as necessary to provide the service and meet legal obligations. You may request deletion of your account and personal data at any time. Some data may be retained where required by law.
Your rights
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent where consent applies.
To exercise your rights, contact us at support@shipfeed.dev. We will respond within the legally required timeframe. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
Automated decisions
ShipLog does not make automated decisions that produce legal or significant effects on users.
Cookies
We use essential cookies required for login and basic functionality. If we introduce non-essential cookies (such as analytics), we will request your consent beforehand.
Changes
We may update this Privacy Policy to reflect changes in the service or legal requirements. Material changes will be communicated via the platform or email.
Who is responsible for your data
- Controller: Ivan Luque
- Location: Spain
- Contact: support@shipfeed.dev